A few years ago I ordered some so-called ‘plug’ plants by mail order, Pansies I think they were. After a long wait they finally arrived, and what a disappointment they were. Small and weedy, not really big enough to be out on their own. Not many survived and those that did were wimps. I wrote a letter of complaint to the company but received no response, and I vowed I would never buy plants by mail order again.